Gift cards

How to order gift cards for Alcatraz Open Air:

1. Select the gift card amount.
2. Order the gift card as you would order a regular ticket.
3. You receive a PDF file or a link to download the gift card. The recipient will need the code in the top left corner of the gift card.
4. Print the gift card or send the PDF file to the person you want to give the gift card to.

How to redeem a gift card:

1. Redeem your gift card by using the code as an action code when ordering tickets. This code is printed above the QR code in the top left corner.
2. The code consists of ALCA + 9 characters (a combination of letters and numbers) = a total of 13 characters.
3. Copy the code in the action code field when ordering tickets from the official online ticket shop at Alcatraz.be.
4. The gift cards are only valid in the online ticket shop, not at the festival site.
5. The action code can only be used once.