info

Lost & found

Lost & found objects will be gathered at the camping office. Unclaimed found items are placed after the festival to the police station of Kortrijk. Address: Oude Vestingsstraat 2A, 8500 Kortrijk (phone. +32 56 239611)

Keep it clean

Each camper will get 2 garbage bags, one for waste and one for PMD. Please use the bags and bring them to the appropriate collection point.

First aid

The Red Cross is present at the festival. A first aid case can be found at the office of the camping area.

Outlets and lockers

At the campsite there are outlets available to recharge your mobile phone. There are also lockers available. Ask information in our office !

Give thieves no chance. Leave valuables at home.

Do not leave valuables unattended in your tent. As the organizer, we are not responsible for any thefts. If you do have valuables you want to take with you, you can have them stored in the lockers. The lockers can be found next to the office.

Quick access

From the campsite there is an express entry for the campers, so no waiting at the entrance !

Breakfast

You can buy breakfast on the camping for €5 (coffee included).

Not allowed

Not allowed on the camping:

  • Glass
  • Barbeque
  • Candles, torches , bonfires, burners with piercing pattern
  • Fireworks
  • Knifes and any other object that the organization can consider as dangerous
  • Generators sets and music systems
  • Arm Holdings
  • Drugsbezit
  • Drugs Holdings
  • Party tents
  • No trade may be driven
  • It is also forbidden to pour drinks with alcohol content of more than 0.5 VOL % of young people under 16 years. It is forbidden to offer alcoholic beverages to people under 18 years.

Anyone who breaks the rules will be denied further access to the site. Serious offenders may be prosecuted. They will always be reported.

Are animals allowed?

Animals are not allowed on the festival grounds.

Can I get earplugs at the festival?

At Rock Tribune booth, on the left of the main PRISON STAGE, we offer earplugs for free.

Is there a volume limitation?

Yes, the standard for this event is put on at LA, eq, 60min = 100 dB (A) - LA, eq, 15min = 102 dB (A), with this we respect the legal regulations set by government.

I am interested in only one band, I must buy a ticket?

A ticket must be purchased in order to enter the site, even though it is only for 1 band.

I would like to bring my children, do they also have to buy a ticket?

We cannot prohibit to bring your children, but everyone, even babies, must hold a valid festival ticket and here's why: We want parents to be aware that small irregularities can put the children at risk. With the purchase of a festival ticket the parents accept full responsibility.

Will there be signing sessions this year?

Yes these are organized by ROCK TRIBUNE. The time schedule of the signing sessions will be communicated on the video walls.

Is there a festival market anyway?

There is a festival market where you can find CDs, records, DVDs and merchandise. The bands that play at the festival have a separate area available for the sale of their official merchandise.

Can I have a merchandise stand on the festival to sell my products?

Retailers can contact the organization to check availability and to receive more information.

Can I hand out flyers and promotional posters?

For environmental protection reasons, the distribution of leaflets and promotional posters is forbidden on the festival site. If you want your banners and posters to be put up on the festival site, please contact Virus Promotions.

Can I leave the festival site?

We can’t prohibit people from leaving the festival grounds. We ask, however, to respect the environment, which means: all waste in the trash cans.

Respect the homes and gardens of the neighbours.

Can I bring a camera?

Professional equipment is not permitted; Cameras with detachable lenses are not allowed anyway, just like film cameras and recording equipment. Ordinary digital cameras are allowed.

When I am old enough to be alone with my friends to come to the festival?

Children under 16 are only admitted if they are accompanied by an adult.

Can I bring my own drinks to the festival site?

At the festival site cans, camel bags, glass and plastic bottles are NOT allowed.

Comfort

There are free sanitary facilities (toilets, running water, showers) present on / next to the campsite. There is also a nice, cosy chill out zone.
It's possible to eat on friday night on the festivalarea and we'll serve beers until midnight!

Price

Admission will be 16 Euros per person.
You need to book your ticket in advance on the ticket page. You must bring a print.

Opening hours

The Alcatraz camping site is open from friday 11/08 (10h) 'till monday 14/08 (12h) and is next to the festival area. The camping office is 24/24h open.

Parking

Because the number of campers is increasing year after year, we are forced in terms of parking to move to the spacious and safe parking of Kortrijk Xpo . Campers can park their car there (€ 1.5 per 24 hours per car - keep your parking tickets somewhere save) and then with (free) shuttle bus to the campsite / festival grounds and fed back to the parking lot. The shuttle buses run until just before the entrance (of both the festival/camping and parking) on the following days / hours :

  • Friday: 09h00 till 22h00
  • Saturday: 08h00 till 02h30
  • Sunday: 08h00 till 02h30
  • Monday: 08h00 till 12h00

Where?

The camping site is situated next to the festival site on the splendid domain “De Lange Munte” in Kortrijk.
Bad Godesberglaan 22 - 8500 Kortrijk

Access for all People?

Like every year we work hard on getting the festival accessible for all music lovers with special needs.
Alcatraz cooperates with INTRO to improve the music experience for disabled people.
We have foreseen :

  • extra Intro-assistance, dedicated toilets
  • a preserved parking lot
  • an elevated platform next to the PA tower for a great view on the PRISON STAGE.
  • separate toilet

If you have more questions about the accessibility of our festival, please contact INTRO

How to enter the Alcatraz area

If you have bought your tickets already, you will have received hard copy tickets or e-tickets with a unique barcode. In order to ensure you can all enter as swiftly as possible, please go directly to the entrance gates with your tickets. Our crew will scan the tickets and give you your festival wristband. If you would encounter any problem with your ticket, you can go to the info point at the ticket booths just before the entrance.

Are you one of our VIP or Press guests, you will also have received your e-tickets. Please go to our VIP reception just before the entrance. Our VIP crew will be happy to receive you. They will hand over your wristband so that you can easily get access to the festival area.

Did you not buy your tickets yet... It's a shame. You still have plenty of time to buy your tickets online so as to avoid waiting queues at the ticket booth. Anyhow, it will still be possible of course to buy your tickets during the festival. On arrival, please go to the ticket booths just before the entrance. Our crew will be giving you your wristband so that you can easily access the festival area.

Parking

There is a very big parking @ Kortrijk XPO, which is about 2km walking from the festival.

Don't feel like walking? We have organized free shuttle busses from the Parking area to the festival and back.
Every 10 minutes there's a bus at your service.

The first shuttle bus leaves the parking at 08h00 and the last shuttle bus returns at 02h30 from the festival.

During Peak moments (around midnight after the last show) there might be some queing , we expect you will respect this and behave responsibly on the busses and towards the drivers

How to get there?

Stop busstation Festival: Kortrijk Lange Munte
Stop busstation Parking Xpo (free shuttle service to the festival area)

When are doors opened to enter the festival?

The gates to hell are opened at 09h30, one hour and a half before the first band starts on stage.

Can it be a little more?

Each year, more and better! That is the attitude with which we approach the VIP area year after year. And it works because year after year the VIP is sold out quickly.

The VIP was completely developed in Alcatraz concept and was always full of fun. Also in 2015 a lot of artists entered VIP zone. They shared the view, the vibe ... .the Rock 'n Roll! Warning to 'intrusive' fans: our Officer Nice watches !

These tickets are limited and only available in presale.

VIP Combi XL tickets

Alcatraz VIP COMBI XL TICKETS cost €500 and include:

  • 2 nights in a beautiful 4 **** hotel in the center of Kortrijk
  • Shuttle service from/to hotel (Free parking at the hotel)
  • Some amenities upon arrival at the hotel
  • Free entrance on Friday (no VIP zone)
  • 1 VIP combi entrance ticket (saturday and sunday)
  • 1 festival T-shirt
  • 1 access to Press / VIP (Saturday and Sunday)
  • 1 backstage menu a day (Buffet)
  • Great sun terrace with premium views on the Prison stage
  • Comfortable seating for everyone
  • VIP-parking (please show VIP-ticket)
  • Seperate reception for smooth entry at the festival
  • Separate and nice toilets (campsite not included)
  • An Alcatraz merchandise goody bag upon arrival in hotel
  • 1 personal contact through out the festival with hotline

Buy tickets here

VIP Combi tickets

Alcatraz VIP COMBI TICKETS cost €250 and include:

  • Free entrance on Friday (no VIP zone)
  • 1 VIP combi entrance ticket (saturday and sunday)
  • 1 festival T-shirt
  • 1 access to Press / VIP (Saturday and Sunday)
  • 1 backstage menu a day (Buffet)
  • Great sun terrace with premium views on the Prison stage
  • Comfortable seating for everyone
  • VIP-parking (please show VIP-ticket)
  • Seperate reception for smooth entry at the festival
  • Separate and nice toilets

(campsite not included)

Buy tickets here

VIP tickets

Alcatraz VIP TICKETS cost €127,5 and include:

  • 1 VIP day ticket (saturday OR sunday)
  • 1 festival T-shirt
  • 1 access to Press / VIP
  • 1 backstage menu a day (Buffet) in a new zone
  • VIP-parking (please show VIP-ticket)
  • Dedicated parking spots close to the festival
  • Seperate reception for smooth entry at the festival
  • Separate and nice bathroom

(campsite not included)

Buy tickets here